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Privacy Policy

Last updated: November 4, 2026

Polaris Energy Group ("Polaris," "we," "us," or "our") respects your privacy. This policy explains what information this website (the "Site") collects, how we use it, and the choices you have.

1. Information we collect

Information you provide

  • Your ZIP code, if you use the ZIP-eligibility checker on this Site
  • Contact details such as your name, phone number, email address, and property/utility details, if you submit the solar savings questionnaire or otherwise contact us

Information collected automatically

  • Device and usage data such as IP address, browser type, pages visited, and referring pages
  • Cookies and similar technologies, used for core site functionality and, only with your consent, for analytics and marketing

2. How we use your information

  • To check program eligibility for your area and respond to your inquiry
  • To prepare a personalized solar/battery savings estimate and have a specialist follow up
  • To operate, secure, and improve the Site
  • To comply with legal obligations

We do not sell your personal information.

3. When we share information

We share information only as needed: with implementation partners, certified installers, utilities, and Community Choice Aggregator programs involved in evaluating or fulfilling your request; with vendors who help us operate the Site under confidentiality obligations; and where required by law.

4. Cookies and analytics

This Site uses a cookie consent banner. Strictly necessary cookies run by default; analytics and marketing cookies only run after you accept them. This Site uses Google Tag Manager (container GTM-KFCPD545) to load analytics/marketing tags once consent is given; no advertising or analytics cookies are set before you accept them. You can change your preference at any time using the cookie preferences control, or through your browser settings.

5. Accessibility

This Site includes a self-hosted accessibility widget (text size, contrast, dyslexia-friendly font, and other display adjustments) as a good-faith effort to improve usability. If you experience any difficulty accessing content on this Site, please contact us using the details below so we can assist you.

6. Your California privacy rights

If you are a California resident, the California Consumer Privacy Act (CCPA) gives you the right to know what personal information we collect, to request its deletion, to request correction, and to not be discriminated against for exercising these rights. To exercise any of these rights, contact us using the details below.

7. Data retention and security

We keep personal information only as long as needed for the purposes described above or as required by law, and we use reasonable administrative, technical, and physical safeguards to protect it. No method of transmission or storage is completely secure.

8. Children's privacy

This Site is intended for adults and is not directed to children. We do not knowingly collect personal information from anyone under 18.

9. Changes to this policy

We may update this policy from time to time. The date at the top reflects the most recent revision.

10. Contact us

Questions or privacy requests about this policy can be submitted through the contact options on our homepage. Full contact details will be published here once finalized.

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